Frequently Asked Questions
How often does Latino Brand drop new products?
We do not follow a particular tempo, like seasons or such. We have a healthy queue of ideas, and we usually launch new products as soon as the designs are ready.
Where do theLatino Brand designs come from?
Our design and creativity come from our deep love and knowledge of Latino roots. We love designing products that represent our culture and who we are as Latinos. Some of our products are funny, some are serious, and others could be provoking, but overall, we like creating products that elevate our culture and bring us a lot of joy.
Does Latino Brand accept apparel ideas for Latin Brand to design?
Sadly, we can not accept external ideas for our products. Even if the intentions are good, taking ideas could cause problems as we can't fully confirm if those ideas are original. It's a bit tricky, to be honest. Sorry.
What are the shipping methods that Latino Brand offers?
We offer numerous shipping options for all orders. Once you have all of your items in the shopping cart, head to check out to select a shipping option that works for you.
Does Latino Brand ship internationally?
Yes, we do offer international shipping! We operate out of the USA and offer international shipping for 99% of our products. You can see the international shipping rates at checkout.
*Items that do not ship outside of the USA will be labeled accordingly.
Does Latino Brand offer "SALE" items?
We do not offer "Sale" items, and there is a reason for this. We feel like "Sale" items are more of a tactic to dump unwanted inventory on customers; therefore, whenever one of our products stops selling, we pull it out of our collections.
There is another positive side to this. Our surplus inventory usually finds a good home as we ship and donate surplus goods to our families in Colombia and the Dominican Republic.
What's the easiest way to place an order?
Well, you have come to the right place. Although you can find our products on Instagram shops and Amazon.com, we think placing your order directly through our website offers the best experience.
What payment method does Latino Brand accept?
We accept most online payments, such as Google pay and Apple pay. We also accept payments via Visa, Mastercard, American Express, JCB, Discover, and Diners Club debit.
Do I have to pay anything to return an item?
Return an item within the grace period (30 days after receiving your order), and we will happily refund you, but we do not refund the original shipping cost.
How do I return an item?
To learn more about our return policy, visit our Exchange And Returns page.
Do you have other questions?
If you have other questions, contact us via our contact form, and someone from our team will follow up as soon as possible.