Shipping Policy

Once payment is complete, your order should take 4-6 business days to leave our warehouse. You'll get an email with tracking information right before the shipping carrier picks up your item. This tracking number will allow you to follow your items and know once it is delivered. 

Please note that Saturdays and Sundays are not part of our business days calendar,  so if your order comes in on one of those days, your shipping process will start the following Monday (excluding holidays). 

During seasonal times like Thanksgiving Day, Christmas Day, New Year's Day, Black Friday, and Cyber Monday, order processing can take up to 10+ business days. We appreciate your patience while we prepare your order. 

At the moment, we ship out of four locations, and they are:

🇺🇸 Charlotte, North Carolina
🇬🇧 Birmingham, United Kingdom
🇪🇸 Barcelona, Spain
🇱🇻 Riga, Latvia

Please allow 5-10 days for US orders and 10-15 days for international orders.

Return For Refund

All full-price purchases are eligible to be returned and refunded within 30 days from the delivery date. For hygienic reasons, underwear, bras, socks, beanies, hats, masks, and bandanas cannot be returned/refunded. You can reach us via our contact page or direct email to start a return and refund. Be sure to include your order number.

We do not refund the original shipping or return shipping costs except for faulty or incorrectly shipped items.

Returns for refund must arrive back to us in their original, unused, unaltered, and unwashed condition and must be returned with the original tags and in their original protective packaging. All returns are subject to inspection before a refund or exchange is processed. Items not meeting the above criteria may not be refunded.